Cancellation & Refund Policy

This Cancellation & Refund Policy applies to NMK OIL MILL, operated by SABEENA (“we”, “our”, “us”). We strive to ensure complete satisfaction with our products. If you receive a damaged, leaked, or incorrect product, NMK OIL MILL offers returns or replacements subject to the conditions below.

Eligibility for Returns or Replacements

We accept returns or replacements only under the following conditions:

• The product received is damaged, leaked, or incorrect

• The return or replacement request is raised within 2 days of delivery

• The product is unused and returned in its original packaging with all seals intact

Refund Process

Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days. Refunds will be issued using the original method of payment.

Non-Returnable Items

The following items are not eligible for return or refund:

• Used products

• Opened consumable products

• Products damaged due to improper handling or misuse by the customer

Important Notes

NMK OIL MILL, operated by SABEENA, reserves the right to reject any return or refund request that does not meet the above conditions. This policy is designed to ensure fairness and maintain hygiene standards, especially for wellness and personal care products.

By making a purchase on our website, you agree to this Cancellation & Refund Policy of NMK OIL MILL.