Frequently Asked Questions (FAQ)
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Follow the instructions to complete payment and place your order.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled only before they are shipped. Please contact our support team as soon as possible.
How do I know if my order is confirmed?
Once your order is placed successfully, you will receive an order confirmation email with order details.
How long does delivery take?
Delivery usually takes 3–7 business days depending on your location.
What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (if available).
Is online payment safe?
Yes. All payments are processed through secure and trusted payment gateways.
What is your return policy?
You can request a return within 2 days of delivery if the product is unused and in original condition.
How do I request a return or refund?
Log in to your account, go to Orders, and request a return — or contact our support team.
When will I receive my refund?
Refunds are processed within 5–7 business days after approval.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account helps you track orders easily.
I forgot my password. What should I do?
Click on “Forget Password?” on the login page and follow the instructions.
